PRIVACY POLICY

Transferno

Last updated: February 2026

The company operating under the brand name Transferno (hereinafter referred to as the “Company”, “we”, “us”) provides customized payment solutions for iGaming projects and other online platforms (B2B).

This Privacy Policy defines the procedure for the collection, processing, storage, and protection of personal data when using the website https://transferno.io (the “Website”), as well as when establishing and maintaining business relationships.

By using the Website or entering into a business relationship with the Company, you confirm that you have read and accepted this Privacy Policy.

1. Data Controller Status

The Company acts as the data controller and independently determines:

• the purposes of processing;
• the categories of personal data processed;
• the methods of processing;
• the retention periods.

For any data protection inquiries, please contact:
Email: info@transferno.io

2. B2B Business Model

Transferno operates exclusively with legal entities, iGaming operators, payment agents, and other commercial structures.

We do not provide services to individual consumers.

However, within the framework of business relationships, we may process personal data of:

• company representatives (directors, beneficial owners, managers);
• authorized contact persons;
• individuals subject to compliance procedures (AML/KYC/KYB).

3. Methods of Data Collection

We collect data:

• when forms are submitted via the Website;
• when applying for payment solution integration;
• during AML/KYC/KYB procedures;
• upon conclusion of agreements;
• during correspondence and negotiations;
• from publicly available sources;
• from compliance providers and third parties;
• automatically when visiting the Website.

4. Categories of Personal Data Processed

4.1. Contact Details of Company Representatives

• full name;
• job title;
• company name;
• corporate email address;
• phone number;
• messenger details (if voluntarily provided).

4.2. Corporate Information (KYB)

• company registration details;
• registered address;
• registration number;
• ownership structure information;
• beneficial owner data;
• licenses (including iGaming licenses, if applicable).

4.3. AML/KYC Data

To comply with anti-money laundering and counter-terrorist financing regulations, we may request:

• copy of identification document or passport;
• proof of address;
• documentation confirming source of funds;
• sanctions list screening;
• KYC/AML database checks;
• additional documents upon request.

Failure to provide mandatory information may result in refusal to onboard or provide services.

4.4. Payment and Technical Data

• information about integrated payment methods;
• project domains and platforms;
• data required for API integration;
• transaction-related information (within contractual performance);
• public cryptocurrency wallet addresses (if applicable).

4.5. Automatically Collected Data

• IP address;
• device type;
• browser type;
• operating system;
• cookie data;
• page visit information.

5. Purposes of Processing

We process personal data for the following purposes:

• reviewing cooperation applications;
• conducting compliance checks;
• fulfilling AML/KYC obligations;
• onboarding and administering payment solutions;
• processing transactions;
• fraud prevention;
• fulfilling legal obligations;
• accounting and tax reporting;
• improving and analyzing services;
• ensuring Website security;
• sending business-related information and marketing communications (within B2B relationships).

6. Legal Basis for Processing

Processing is carried out on the basis of:

• performance of a contract;
• pre-contractual obligations;
• legitimate interests of the Company;
• compliance with legal and regulatory requirements.

7. Disclosure of Data to Third Parties

We do not sell personal data.

Personal data may be shared with:

• banks and payment service providers;
• financial institutions;
• compliance service providers;
• transaction analysis and fraud prevention service providers;
• IT contractors;
• legal and accounting advisors;
• governmental and regulatory authorities upon lawful request.

Data is shared only to the extent necessary to achieve the stated purposes.

8. International Data Transfers

As we provide global payment solutions for iGaming projects, personal data may be transferred outside the country of residence of the data subject.

Such transfers are carried out in compliance with applicable data protection laws and appropriate safeguards.

9. Data Retention

We retain personal data:

• for the duration of the contractual relationship;
• for no less than 5 years after termination (for AML and financial reporting purposes);
• account data — until deletion;
• technical data — up to 180 days;
• longer if required by law or necessary to protect our legitimate interests.

10. Security Measures

We implement appropriate technical and organizational security measures, including:

• SSL/TLS encryption;
• access control mechanisms;
• internal security policies;
• incident response procedures;
• contractor due diligence.

In the event of a data breach, we will act in accordance with applicable legal requirements.

11. Data Subject Rights

Subject to applicable law, you may have the right to:

• request access to your personal data;
• request rectification;
• request erasure;
• restrict processing;
• object to processing;
• withdraw consent (where applicable).

Requests should be sent to: info@transferno.io

12. Cookies

We use cookies for:

• proper Website functionality;
• analytics;
• UX improvement;
• marketing purposes within B2B activities.

You may manage cookie settings in your browser.

13. Changes to this Policy

We may update this Privacy Policy in connection with:

• changes in legislation;
• regulatory updates;
• business development;
• implementation of new payment solutions.

The current version is always available on the Website.